Colief - Alfasigma USA Inc. Shipping Policy

Shipping & Refund Policy:

  • NOTE:  FedEx will not deliver to a P.O. Box, you must provide an actual street address.

  • Sigma-Tau Pharmaceuticals only ships Colief orders within the United States. Unfortunately, we cannot ship to an APO or FPO address since we cannot guarantee FedEx delivery.

  • Although we do not require signature for delivery, it is at the discretion of the FedEx driver to leave a package at your door where it may be subject to theft. Sigma-Tau is not responsible for stolen orders.

  • Once your order is placed, Sigma-Tau will email you an order confirmation. Once your order has shipped, you will be emailed a shipping confirmation that contains your tracking number and a link to click on to check the status of your order.

  • If you have questions about your order, please refer to the order number in these emails and contact us at 855-526-5433, Monday through Friday 8:30AM to 6:30 PM CT, for U.S. Orders and Inquiries Only

  • All orders received after 3:00 pm Eastern time will be processed on the next shipping day.

  • Shipping charges may apply to orders returned to us as undeliverable or misdelivered orders due to an incorrect address.

  • Refund Policy
    There are no refunds unless the claim is related to an order, shipment, or damage determined to be a Sigma-Tau error.